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1  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: February 18, 2013, 12:16:06 PM
Update just for the record everyone... Havn't sold the item yet after being messed about a couple of times, But in the meanwhile I have left the wacom switched on for teh past week 24/7 so it stayed workign perfectly, and now it seems that when I turn it off and on overnight it still works perfectly, no Blue screen has been seen for the past week!... So blooming odd.
2  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: January 22, 2013, 02:01:32 PM
Turns out the power supply was out of stock so have been refunded for that and wacom have said to rule out the power supply...

I have now listed it on ebay as I am only using it as a monitor at the moment so may as well see if anyone wants it. I think it is still worth a few quid due to the LCD working and costing £800 to replace and it still potentially being fully usable! also has a new pen (£70). perhaps someone can fix her up.

Starting price is £495 which may seem a bit high but if it is a main video board defect then it totals £850 for for a fully working display is a reasonable price for a 21UX, but then again maybe someone can fix it cheaper / wacom still say it could be anything from a cable defect which is £70 repair. I don't have the expertise to open it up again and try and work out what the fault is, but it is very simple to open had someone want to.

just FYI it is taking around 50 minutes to display a perfect screen which is more like when I first got it. this is after 3 weeks of it taking sometimes only 2 seconds. I have yet to go a day without it fixing itself.

I will post the link tonight when my listing goes live.
3  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: January 20, 2013, 12:56:26 PM
Oh poo, Last night the blue screen of cintiq death came back, and today after being off all night hasn't repaired itself... Sad I have ordered a new power supply in case it is at fault, and will just hope that it some point decides to work properly again.

I used a test image today and it is still just blue blue channel that is bad... Across the colour chart it looks like a sinus wave type thing of purple lines through all the different shades. ...Sigh...
4  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: January 11, 2013, 12:13:05 PM
Hello!

well, spent all yesterday setting up my new system ... i7 3770k overclocked to 4.5ghz, 16gb ddr3, gtx680 GPU... running loooooovely!

But in other news the Cintiq seems to slowly be on a road to full recovery via self mending.... Every day I have turned it on so far this week it has taken less time for the blue to go away, and today when it turned on it only had half the normal blue, and disappeared in less than a second!!!!!!!!

Can't believe it really, very exciting but I will wait and see. Won't count my apples until it has had a full month working perfectly Smiley But turning out to be a bargain 21UX, so much so that I may even buy an LX Desk mount arm for it as a treat :p

Best, William.
5  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: January 03, 2013, 01:12:26 PM
Hello,

I can confirm that after leaving it unplugged overnight the screen works perfectly again today after ten minutes Smiley

The capacitors all looked perfect inside the board so will possibly try the power brick and have a look at your blog. I agree with you entirely that the symptoms would indicate this after the research I have done.

I used to have a monitor which would flicker as it warmed up which was a dying capacitor.

will have a poker around when I get the chance, thanks for your time! Smiley
6  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: January 02, 2013, 08:30:44 PM
Hi Everyone..

Hope you all had a nice New year!

interesting point on the wacom I noticed... After 5 days of a broken screen before goign away for NYE, I left the tablet unplugged for 3 days whilst I was away and now I am back after 10 minutes of being on the tablet screen is 100% perfect! If I leave it plugged in but on standby overnight I don't think I will be able to get teh screen to work properly the following day, but if it is totally unplugged from power (boards completely cool down) and then turned on and warmed up it seems to repair itself within 10 minutes and display a perfect image...

Have taken some video footage to document this for future buyers / repair peoples Smiley
7  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: December 30, 2012, 01:26:48 PM
I did test it on a second computer when I first received it and had the same issue, but am going away for a few days now and will continue further tests when I return home Smiley


Happy new year to everyone and thanks a lot for all the feedback and help, great community here Smiley

Best, William.
8  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: December 29, 2012, 09:55:21 PM
Hello

Yeah we tried a factory reset a few times and also a reset from the main board inside the unit.

Not a bad idea changing the board for another one... perhaps I will wait for another one to appear on ebay and buy it and try a swap.. I am the only one I know with one at this moment though.
9  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: December 29, 2012, 08:06:28 PM
Yeah we swapped out a separate DVI cable and nothing changed so at least we can rule that out. But if anyone has a faulty DVI cable you can fix it yourself for free by just plugging in a new one rather than sending it to wacom for £100 repair!

The wacom has a transformer which plugs into the mains yeah....
10  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: December 29, 2012, 12:35:34 AM
Hello Aerendraca, unfortunately we did check all the capacitors and they looked fine, no liquid or bulges! I was hoping this would have been the problem too as it could have been replaced Sad

I have just found that my power button doesn't work any more (screen is on permanently, and goes into standby when pc is off) so I imagine we missed plugging its wire back in so at some point I will probably take it apart again and will take better photos of each board in daylight Smiley

The times when it has been Perfect have been 5 or 10 minutes after switching it on after it being completely off. I am going to try removing the power for it overnight tonight and see if it will work perfectly tomorrow................

Best, William.
11  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: December 28, 2012, 03:09:05 PM
Awesome glad to help! Smiley

the middle board in the screen is where you plug the DVI cable into... I imagine this is the knackered board if there is one.
12  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: December 28, 2012, 02:37:13 PM
PHOTOS::::::::

http://fatherforgets.wordpress.com/2012/12/28/16/


very high res, but poor lighting sorry...
13  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: December 28, 2012, 02:32:12 PM
It seems that you can possibly source them from alibaba... http://www.alibaba.com/product-gs/528274386/21_3_NL160120BC27_19E.html

2 year gold supplier so they can be trusted. Maybe worth an email for people interested. I have often negotiated with alibaba suppliers and it has always been a good experience.
14  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: December 28, 2012, 02:27:21 PM
Well done, the screen is in fact a NL160120BC27-19

Uploading photos now....

15  Screen Tablet malarky / Heyaaaalpppp / Re: Faulty Cintiq screen.. Any ideas on a fix?!.... on: December 28, 2012, 01:06:34 PM
Hello,

I will probably us eit for a bit for some projects and then sell for repairs at some point, I don't think I will sink any more money on it. I will post photos soon Smiley

Best, William
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